Tracking Proof of Delivery

Overview

We developed a smart Proof of Delivery (POD) solution that enables delivery drivers to click photos through their mobile phones, automatically capturing geo-location, timestamp, and delivery details. This system provides undeniable delivery verification and brings full transparency to last-mile operations.

Challenges

The client faced frequent disputes about undelivered or misplaced packages, along with unreliable verbal confirmations from drivers. Manual paperwork slowed operations, and there was no accurate method to prove delivery location or timing. They needed a digital, tamper-proof solution that worked even for a distributed team with varying devices.

Solutions

We built a lightweight mobile-enabled POD system where drivers simply take a photo at the delivery location. The app automatically records GPS coordinates, time, date, and driver ID, sending the data directly to the dashboard in real time. Managers can view proofs, track performance, and verify deliveries instantly with mapped evidence.

Scoreboard

  • 100% accurate delivery verification with geo-tagged photo proof
  • Major reduction in customer disputes and refund claims
  • Faster verification and smoother last-mile operations
  • Real-time delivery data visible to managers from a centralized dashboard
  • Improved driver accountability and performance tracking
  • Enhanced customer trust through reliable and transparent delivery logs

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